Terms of Service

Last updated: June 2026

Optexa is operated by P&C PET. By using this website, submitting a form, using our website chat widget, or communicating with Optexa, you agree to these Terms of Service.

Services

Optexa provides administrative front-office workflow and communication support for small local practices. Our services may include inquiry tracking, missed or pending administrative inquiry visibility, office follow-up status, scheduling-related communication, and related business communication support.

Administrative-Only Service

Optexa does not provide medical advice, clinical services, diagnosis, treatment recommendations, patient record management, insurance services, billing services, or EHR/EMR services.

Any communication handled through Optexa is intended for administrative, scheduling-related, and customer-care purposes only.

No Medical Relationship

Use of Optexa does not create a doctor-patient relationship, healthcare provider relationship, or medical advisory relationship between Optexa and any individual.

SMS Communications

Optexa, operated by P&C PET, may send administrative, customer-care, and service-related SMS messages to users who contact Optexa through our website, SMS opt-in form, or website chat widget and voluntarily provide their phone number.

Messages may include inquiry responses, scheduling coordination, onboarding updates, missed-call follow-up, and support-related communication.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out of SMS messages at any time. You may reply HELP for help.

SMS consent is optional and is not required to purchase or use our services.

Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to opt in to receive SMS messages from Optexa.

Privacy Policy

Please review our Privacy Policy here:

https://www.getoptexa.com/privacy-policy

Acceptable Use

You agree not to use Optexa services for unlawful, abusive, fraudulent, misleading, or harmful purposes.

Third-Party Services

Optexa may use third-party service providers for hosting, communication, messaging, analytics, and operational support. These providers are used only as needed to operate and provide our services.

No Guarantee

Optexa makes no guarantee of specific business outcomes, revenue increases, appointment volume, or financial results.

Limitation of Liability

To the maximum extent permitted by law, Optexa and P&C PET are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of this website or services.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about these Terms of Service, contact us at:

[email protected]