Last updated: June 2026
Optexa is operated by P&C PET. This Privacy Policy explains how we collect, use, share, and protect information submitted through our website, forms, chat widget, text messaging, and other communication channels.
Information We Collect
We may collect basic contact information, such as your name, email address, phone number, company name, and message content when you contact us or submit information through our website, chat widget, forms, or communication tools.
SMS Opt-In Details
If you provide your mobile phone number through the Optexa website, SMS opt-in form, or website chat widget and consent to receive text messages, Optexa may use your phone number to send administrative, customer-care, and service-related SMS messages related to your inquiry.
Message types may include responses to inquiries, scheduling coordination, onboarding updates, missed-call follow-up, and support-related communication.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP.
SMS consent is optional and is not required to purchase or use our services.
How We Use Information
We use the information we collect to respond to inquiries, provide administrative communication support, manage business communications, deliver service-related messages, improve our services, and maintain records of communications.
Mobile Information Sharing
We do not sell, rent, share, or disclose mobile opt-in data or consent information with third parties, affiliates, or lead generators for marketing or promotional purposes.
We may share information only with service providers that help us operate our business, such as messaging, hosting, analytics, or communication platforms, and only as needed to provide our services.
Cookies and Tracking
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve website performance, support basic website functionality, and improve user experience.
You can control cookies through your browser settings.
Administrative-Only Service
Optexa provides administrative front-office workflow and communication support. Optexa does not provide medical advice, clinical services, diagnosis, treatment recommendations, patient record management, or EHR/EMR services.
Data Security
We take reasonable measures to protect information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure.
Your Choices
You may contact us to request access, correction, or deletion of your information. You may opt out of SMS messages at any time by replying STOP.
Contact Us
If you have questions about this Privacy Policy, contact us at: